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Smiles Dental Swords
3.7
Based on 132 reviews
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Michelle H.
20:41 18 Apr 24
Naomi B.
12:18 18 Apr 24
I can’t say enough good about MustafaI got a root canalIt was deep and... complicatedI was almost asleepHis care and artistry amazed meDiligently finding solutionsread more
Tina M.
13:26 16 Apr 24
Dentist Geena, We can not recommend her enough she is such an amazing... Dentist to me and my whole family. So friendly,kind Patient and extremely professional. The smiles experience is always such a positive one even with a nervous patient..Thanks to Geena and the Smiles Team..The best Dentist we have had as a family..read more
Lisa Angela D.
09:16 15 Apr 24
No body likes to go to the dentist, but when we have to seek dental... treatment, it's always the reassurance we look for, is that it will be as painless as possible. Then look no further than SMILES they provide that and more.read more
Michelle Georgina D.
09:45 06 Apr 24
I always go to Smiles in Swords to Geenan Alrubae.She always takes care of... me extremely well and keeps my smile healthy.The reception staff are very helpful and friendly too.I would highly recommend.read more
Fidelma T.
18:50 28 Mar 24
Dr Denny David was wonderful. So patient and put me at ease immediately.... Would highly recommend him. Thank youread more
Stephen M.
17:24 24 Mar 24
Marie M.
13:29 22 Mar 24
My brother, who is in a wheelchair, visited Smiles with me yesterday. All... the staff were very helpful to us. The dentist, Mustafa, was very kind and patient with Colm who was unfamiliar with today’s technology and procedures.Wheelchair access to the Clinic is also excellent. Thank you to a great team.read more
Nina
12:03 18 Mar 24
I’ve been going to Smiles in swords for a few years for general cleaning... twice a year and seen several dentists all of which have been so nice. The receptionists are always lovely and helpful making sure they can accommodate the times l am available. When l found out l needed to get some fillings redone my latest dentist Dr Ernesto was brilliant, keeping me calm and relaxed when l had to do the filling and get anaesthetic for the first time. No pain afterwards so very pleased!read more
lorraine K.
08:47 16 Mar 24
I just had an appointment with the greatest dentist ever, I normally hate... going to the DENTISTS but I was in so such pain I had to go. Denny David the dentist I saw was so nice, he talked me through my treatment, he was so gentle, professional and calming. I will definitely book with him again. Thank you Dennyread more
Lorraine K.
13:07 14 Mar 24
I have just had an appointment with the greatest dentist ever, I normally... HATE going to the dentist but I was in so much pain I decided to go. Denny was so nice and calming. He talked me through everything he was doing , I didn’t feel a thing. I would highly recommend Denny David . Thank you for today, I will be back..read more
Sarah M.
11:20 10 Mar 24
Great dental practice. Geena has been looking after me for the past number... of years. Geena is warm and friendly, she explains everything as she goes along and always does a fantastic job!!read more
Yahui M.
16:54 06 Mar 24
Over all, the culstomer experience received from the business operation... team are very poor. Customer are handled rather than helped. This is a business that does not embrace and welcomes diversity and inclusion. I recommend people who are not willing to restricted by only the Irish culture, do not choose this Clinc. You can only do what you are told. It’s an interesting way of managing a business after all.I received a call from the receptionist a few months later after I booked my appointment. The administrator demanding me to pay for a deposit which normally was charged at the point of making appointment. I asked to check my bank records first in case I was overcharged. She didn’t care and wasn’t interested in what I had said at all, and would not let me say a more words. When I insisted finishing what I had to say, she started to accuse me for shouting.l made her aware that she needed to watch out for her poor telephone manners. She handed up on me. I called back and requested to spoke to her manager, not only her manager was not available, she handled up on me straight away. I called again, asked her why I am not allowing to talk, that was it a monologue, she handed up on me again. Then she don’t pick up the call again.I am not sure this is a scam call or this Clinc just have a very poor skilled staff. It’s a very unpleasant and upsetting experience that I had with this Clinc. I am consider to move dentist after this.Then the manager called me, she was good at listening to me but she said that the way customers speak to receptionists has to comply to her business rules, which is mainly based on Irish culture.When customers is mistreated, if they sound tiny bit frustrated, they will be “ marked” as shouting. And this behaviour is not acceptable to them. So I was in the wrong when I was shocked by the bad telephone manners, and in order to make myself heard, I have to comply to their rules and behave like a good Irish person, than I am deserving to be heard. If I don’t sound like a happy customer, then what ever I said, I was shouting.I ask her to cancel the appointment and I will never attend the service again. As the receptionist behaves as a bully, now I understand that’s because the manager endorses the behaviour.I raised my concerns that there seemed no room for diversity and inclusion of other cultures, she started to handle me again restating their policies and I didn’t fit into the way their good customer should behave. I emphasised the policy means the Irish way or no way. Nonetheless people speaking a second languages and coming from a different culture background, but it not her concern. I was wrong because I didn’t react the way she thinks I should.I was demanded to do what I was told and had no right to check my bank balance first before I make another payment. They looked after their profit while customer just had to hope for the best that they are honest. I recommend that anyone who dislike being disrespected and mistreated , this is not a good clinic for you to start letting them look after your dental health. Otherwise there will be no more smile dental experience for you.read more
Caragh D.
12:37 16 Jan 24
Lovely staff! Dentist Maria was extremely helpful and explained everything... perfectly. Would recommendread more
CC B.
19:48 02 Jan 24
They have more than one dentist but the one I saw was terrible. As a... patient who has some apprehension with drills and scraping on my teeth , I was a little nervous. When i displayed discomfort during a cleaning , the dentist tried to tell me what he was doing couldn't be causing any pain whatsoever. Even though my reaction was an involuntary reflex reaction to have sensitive teeth being scraped . The dentist became argumentative and suggested I consider ending the procedure if i continued displaying i was in pain. I was absolutely astounded that a dentist would tell me I was overreacting to a procedure and I wasn't feeling what I was telling him I was feeling. I never went back and would suggest if you have sensitive teeth or are just nervous around dentistry , avoid this place at all costs .read more
daniela G.
20:31 04 Dec 23
Had an emergency with front tooth, had been trying different places but no... one could help me with the emergency. I rang smiles dental sworda and the lovely staff were able to give me an appontment in the spot, dentist was excelent, excellent service and reasonably priced. I will come back. Thanks!read more
Elen P.
06:26 26 Nov 23
They were brilliant in my case. I love the treatment.
Marina R.
14:28 17 Nov 23
Bright, clean, modern premises. Friendly, efficient and knowledgeable... service.read more
Sandra D.
14:33 14 Nov 23
Efficient and gentle cleaning and checkup helped ease anxiety. None of... the lectures I usually get in other practices about spotty attendance for checkups was also welcome!read more
Joe A
13:31 18 Oct 23
Great service as always. Staff all lovely and friendly and helpful as... always!read more
Jason
17:10 13 Sep 23
Only dentist that would help me in my area, a bit pricey compared to... other places, but Gina the dentist was good in seeing me to try to help.I went in with a hole in my back tooth (molar) and I was in a lot of pain, I asked for whatever treatment there is that will stop the pain, I was told that I would be getting root treatment, and in 2 stages. Great i said, I'll do that,We started, no surface anaesthetic used, just straight in with the needle, painful.Then the drilling start, I was in a lot of pain, I already said before it start that i require more anaesthetic than usual as the medication I am on counteracts it. I got one vile, my last dentist, who was closed unfortunately, used 8 viles as he knew that it wouldn't be effective otherwise. And I felt very little with him, but not this time with this dentist.We finished, and she said I put in a temporary filling, there is a 50/50 chance it might work and might not, I thought, hang on, you said you would do root treatment, not a filling as i wanted the pain gone!! That was not all, she also drilled my pre molar and at the top and it had a temporary filling to. I didn't want that at all.. there was no decay, just some enamel had worn away but it was not causing any pain.20 minutes after the procedure and on my way home the pain kicked in.. way worse than before, and not only that but it was the pre molar she had drilled that I did not want any work on that was hurting me a lot.My wife rang them, told them my situation and how much pain I was in, Neve called me back and never helped.. I went to dame street dental, they examined me, took x-rays.. something swords should have done before carrying out work, and told me the issue, the pre molar had been drilled in too far that it was hitting the nerve, and my molar was just beyond saving now as it was also drilled too far down.. I was charged €140 by swords to ruin two teeth that I have now lost. Dame street dental will send by email, my x-rays, before and after pictures of the work that was done in swords and the damage that was done as shown in the x-rays.I will be wanting my money back, and compensation for the 4 days of even more pain that I did not need to go through at all if the work that was suppose to happen had happened.It was a terrible experience, and even when I said it was hurting during the procedure I was just told it's ok it's just pressing the filling against the nerve.. what!?! I shouldn't feel it at all, and not to mention I didn't want what was getting done. Thanks to all this i am going to suffer the loss of 2 very important teeth.read more
Paul Kennedy D.
15:42 06 Sep 23
patrik S.
18:38 24 Aug 23
Was there recently after my girlfriend had a major tooth emergency. I've... the phone the lady was very pleasant and understanding offering solutions to the situation before the visit. We got moved to an earliler appointment which also helped us in a major way and in the day everyone was very accomodating as well and the very professional dentist who gave us amazing treatment. Can't recommend enoughread more
Valerie G.
15:37 07 Jul 23
So happy I went to Smiles Dental Swords. The staff are so friendly and... very helpful. My dentist (Denis) Put me at ease and was brilliant.read more
Ann S.
12:33 02 Jul 23
Cian B.
16:05 26 Jun 23
Carlito F.
21:38 25 Jun 23
Nice and clean
D K
19:40 29 May 23
Very happy with results of implants with Dr Liam Ó Sullivan. Good... communicator and a highly skilled practitioner.read more
Luis Q.
20:07 29 Apr 23
Eben C.
08:26 01 Mar 23
After an orthodontic appointment on 24/01 and numerous phone calls... requesing the treatment plan that was discussed at the consultation and request for an additional dental appointment, all I could get was promises that I will receive feedback. Not once did I receive any feedback. Should have known this was a waste of money when it took 3 phone calls and 2 weeks to produce the invoice for my consultation.read more
megan O.
14:30 16 Feb 23
Joanna N.
09:57 14 Feb 23
Ohhh such friendly staff and doctors thank you so much for help and to go... through my fear highly recommended honestly 5 starsread more
Brian M.
19:22 31 Jan 23
I booked a dental examination & treatment at Smiles Dental Swords. Very... professional & easy to pay for afterwards.read more
Matthew M.
12:44 26 Jan 23
Would highly recommend Smiles in swords the quality of care I've recieved... so far has been excellent.read more
Lince P T.
11:36 25 Jan 23
James O.
15:37 12 Dec 22
Always hated going to the dentist.Pain free experience means I will not... be worried going back.Good job.read more
Lilly
00:46 30 Nov 22
Great place took me so fast because of my pain. 🦷 Dentist are... amazing. They listen and give advice, you can access the same dentist each time 🦷🦷🦷🦷🦷read more
Cecilia K.
17:22 28 Nov 22
My daughter has just come back from a check up and cleaning, it tears.... Being really nervous and going in on her own as an adult for the first time was really hard, the dentist was rough and as she was crying in the chair the dentist didn't even ask was she OK, neither did the dental nurse. I'm so upset and angry. A bit of compassion would go a long way.read more
Caroline
15:24 20 Nov 22
Super friendly receptionist made a speedy appointment for me. My dentist,... Shauna, was so kind and helpful (and non judgemental!) I had a very good experience in spite of being extremely nervous beforehand. Totally recommend.read more
tutti A.
11:53 27 Oct 22
Sergio L.
16:18 27 Sep 22
Great Dental Cabinet, the Dentist was very acknowledgeable for my gum... treatment, supportive and did a great job. A very good dentistread more
A G.
13:48 13 Sep 22
Pese a que los dentistas y los ortodoncistas son buenos, el trato... recibido por los recepcionistas fue denigrante además de pésimo.Mi tratamiento empezó en Waterford durante la pandemia y la clínica de Waterford cerró de manera temporal incluso después del lockdown. Uno de mis braces se despegó hiriendo mis encías y arañando mi dentadura. Cuando llamé a los servicios de urgencias de la clínica, me dijeron que no me podían atender, y que contratara los servicios externos de otra clínica dental para atender esta emergencia. Además, una de sus recepcionistas fue muy maleducada por el teléfono.Finalmente arreglaron el problema después de quejarme públicamente en redes sociales.Para el resto de tratamientos, me mandaron a la clínica de Enniscorthy, y nadie se ofreció a pagar la gasolina. Esta clínica está muy lejos de Waterford.El resto del tratamiento lo continuaron, a petición mía y después de estar exhausta, a la clínica se Swords.En esta clínica el trato ha sigo vejatorio. Primero me instaron a pagar más en mis visitas al doctor en frente de los demás clientes. Aunque no había ninguna cantidad mensual estipulada ni pactada previamente. Pero el recepcionista no estaba contento.Después, me decían que la cantidad que me faltaba por pagar era de una cuantía muy superior ( gracias a Dios guardo todos los recibos de año y medio de tratamiento).Aún así les ofrecí fotocopiar los recibos para sus récords. Pero el día del pago final la cuantía seguía incorrecta y la recepcionista me dijo que me ocupara yo de arreglar este problema con el resto de las clínicas.A la hora de darme los retainers, me hicieron mal el molde. Tuve que ir por segunda vez y pedir permiso en mi trabajo.Acordamos que por este motivo los retainers me los enviarían a mi casa.15 días después, he tenido que llamar a la clínica porque no he recibido nada. Tenían mal mi dirección pese a que la puse de manera manual el el ordenador de la doctora.No se han disculpado ni nada, si no que además me ha atendido otra recepcionista que no me dejaba ni hablar.Lamentable! Espero que este trato vejatorio no tenga que ver con mi nacionalidad.read more
LUKE L.
07:34 02 Sep 22
🦷
Ag K.
20:01 12 Aug 22
laura C.
11:49 21 Jul 22
Tom H.
16:14 14 Jul 22
As needed last minute appointment before holidays, i veered to Smiles in... Swords, having been a [very happy] patient for a number of years in Smiles BalbrigganThe Dentist was professional and thorough and did a good examination, however not quite as delicate as i have experienced in Smiles Balbriggan, but good job nonethelessThe overall experience however was marred by offensive comments made by the receptionist while i was querying when my last appointment was for PRSI purposes. Mumbling "worth a try" without eye contact when being asked to double check is not professional and highly offensive,As i have full health coverage with LAYA which covers me for 2 cleanings a year, the cost is not relevant as such, i mainly post this review for visibility that ALL patients should be treated with care and respect.I was hoping that i would have an amicable move to a practice closer to my current home address, but given today's experience, that would not be likely in Smiles Swords, thank you for squeezing me in however, please address this with your staff, mainly the one sitting closest to the door/windowThe other receptionist appeared to be courteous i think in phone and in person, unfortunately i did not deal with her on the day.read more
hemanth J.
11:45 04 Jul 22
I am amazed by the hospitality that was received here and I would... specifically mention , DR. SHAUNA is the best in her profession and probably the best dentist i have ever been to :) . Thanks Dr.Shauna you are a rockstar , Doctors like you are what we need .read more
Itz B.
09:32 04 Jul 22
Dr Shauna in the Smiles, Swords branch is absolutely amazing. an excellent... dentist, puts you at ease, explains what she is doing, which keeps you calm, she is absolutely fantastic. I'm normally a nervous patient but Dr Shauna is amazing. I got a tooth out last week and she kept the process so easy kept me updated with what she was doing, kept me at ease and went above and beyond. I think its important to acknowledge how amazing your staff are. Shout out to the very talented Dr Shauna. Thanks Audrey 😊read more
Catherine E.
11:41 14 Jun 22
True professionals. So friendly. Everything explained.. No costly... surprises. All options discussed. Highly recommend this practice in particular Shauna Quigley & team.read more
sinead M.
14:53 10 Jun 22
Made an appointment for a check up and clean as Smiles Swords is part of... the VHI dental network so all payments are handled direct. I called prior to apt with my insurance details and I was covered so all was good.I was advised at the appointment that I needed 2 fillings- The dentist took x-rays and I was then charged €20 but was never told by the dentist that I'd be charged- I had checked my insurance and that is covered so I will claim that back but still think I should have been made aware of this first.As I left and made the payment I made an appointment for the two fillings for 2 weeks later, when I arrived there was no booking in the system so I booked in again for a further 2 weeks. When I got there, they told me the Insurance company never approved it- as I'm sitting in the chair- and I would have to claim back myself- I told them I didn't have the full amount at the time and asked them to call me when the approval came through (have gone to another practice previously who were part of the VHI network and this was never the case, it was always handled directly between the insurer and dentist)- completely wasted my time on 2 occasions so I moved practice because I hadn't (and still haven't) heard from anyone and the service is obviously terrible.Luckily I did as I went to another dentist who advised I absolutely do not need fillings, he carried out a thorough examination as well as taking further x-rays (was not charged so goes to show something fishy is going on in smiles).It seems like a money making scam and is really disappointing. Will never step foot in there again and have warned friends and family to stay away too!read more
Next Reviews

Very professional and approachable

Dr Khalid is very professional and approachable about all aspects of the process of Invisalign. I saw a wonderful difference in my teeth. The service at Smiles Dental Swords was fantastic.

Thank you Khalid and your team!
S.G

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