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- Next Reviewsbiji T.12:09 03 Sep 24Mark D.12:15 25 Aug 24great team & friendly service, very happy with my checkup thanksCeline C.14:53 10 Aug 24I have attended Dr Dennis Ryan for years and he is a magician at fixing... broken teeth, highly recommendread moreNiamh L.22:29 31 Jul 24I made an appointment for a PRSI scale and polish weeks in advance and I... spoke on the phone with someone to pay my €15 deposit to secure my booking and all my details were noted and confirmed. I then arrived to my appointment a few weeks later and the woman at the front desk said she had no details of my booking. She told me because I changed my mobile number they were unable to ring me to get my deposit from me (which I already had paid) she then tried to convince me that cause because my number was changed and they were unable to contact me that this was why there were no details of the booking. If they were trying to ring me and could not get through, why couldn’t they have emailed me?? The woman beside her also said that my PRSI was approved by the lady I was engaging with which means she was the one who did not do her job and she did not own up to her mistake. I was extremely annoyed over this and my time was completely wasted. I will never set foot in a smiles dental clinic again. The man beside me who was checking in also said he had issues with a filling that was put in and that the dentist made things worse so I would strongly advise people to avoid the Smiles dental chain.read moreahmed A.14:37 27 Jul 24Amazing Clinic ,Dr Genan is fantastic dentist , highly recommend the... clinic , amazing staffread moreNicola M.09:23 25 Jul 24From the moment we contacted Smiles Swords we had a positive experience.... The receptionist was so friendly and helpful and we were seen on the same day even though it was a Saturday. The dentist, Dr Mustafa, was extremely professional and I felt confident I was in capable and experienced hands. Many thanks.read moreŻaneta G.12:34 18 Jul 24I highly recommend this place. Professional helpful and kind people. Can’t... imagine better place. They helped me several times already and I always leave with a smile . Thank you guys!read moreAzeez Ayinde D.17:17 16 Jul 24Great and very professionalFiona S.08:40 08 Jun 24Dr Ernesto is really nice and helpful. I'm a bit nervous at the dentist... but he always puts me at ease. Would highly recommend Smiles!read moreGareth F.11:51 24 May 245 stars, cant fault them, especially as a nervous patient. thank you.Nicole & C.12:26 23 May 24Lesley Ann and Sandra were very friendly and put me at ease!Ciara D.16:57 20 May 24Fantastic service, very friendly staff. Highly recommendChristijan T.15:47 20 May 24Professional friendly staff.LaVidaModernaDeR “.15:46 20 May 24Erika K.15:45 20 May 24egle Z.15:43 20 May 24Lovely clinic and friendly staff. Keep up good work.Deirdre F.13:17 18 May 24Nikoletta P.13:09 18 May 24I am attending dr Geenan for dental treatments when needed, also my check... ups became regular under her care too . She is the queen of injections and a brilliant dentist. Very thorough and super kind.read moreTara G.20:12 14 May 24Went to see Denis at Smiles Dental Swords and I was amazed at the results... after I chipped my front tooth. Denis is so lovely who will always recommend the best treatment.read moreEmrah I.19:09 14 May 24Today was my first visit there, definitely I will book again... ☺️..Staff is very helpful,kind and nice 👍 place is very clean 👌 they make me feel comfortable.. they didn't make me wait.. doctor Ernesto and his Team did very professional service 👏 with a lot of attention ⭐️⭐️⭐️⭐️⭐️⭐️⭐️read moreAndrew G.01:11 10 May 24Fantastic dental clinic, full of fantastic people. I have had more than 20... appointments here in the last 14 months, for a large range of issues. Nearly all have been with Dr Ernesto. He is truly amazing. So nice, so educated, so skilled, so considerate and polite, so thorough in his work. He is 10/10. I really feel lucky that I found Ernesto. Every single appointment with Ernesto was perfect. He gives so much of his time to explain things, he offers different options if they exist, and he talks with the patient about what is happening at every stage in the process. You can feel that he knows what he’s doing. This is a very comfortable feeling for the patient, and I would trust him to do anything to me. He is also very gentle. This makes a huge difference. The other staff at the clinic , all the dental nurses and receptionists, they are all lovely people. I chat with them all the time, they are all super helpful and just genuinely decent people. I would recommend this dentist surgery to everyone, especially Ernesto, and I hope to keep him as my dentist for many years to come. Thank you so much guys for everything ☺️read moreMary M.13:43 29 Apr 24Very helpful staff at Smiles Dental Swords. I've been attending this... practice for a number of years now and I always go to Dr. Dennis Ryan. He is an excellent dentist and always goes out of his way to make you feel reassured that he can do something to help. I've had various dental procedures with him and would highly recommend him.read moreLESLEY MC C.19:12 27 Apr 24Michelle H.20:41 18 Apr 24Naomi B.12:18 18 Apr 24I can’t say enough good about MustafaI got a root canalIt was deep and... complicatedI was almost asleepHis care and artistry amazed meDiligently finding solutionsread moreTina M.13:26 16 Apr 24Dentist Geena, We can not recommend her enough she is such an amazing... Dentist to me and my whole family. So friendly,kind Patient and extremely professional. The smiles experience is always such a positive one even with a nervous patient..Thanks to Geena and the Smiles Team..The best Dentist we have had as a family..read moreLisa Angela D.09:16 15 Apr 24No body likes to go to the dentist, but when we have to seek dental... treatment, it's always the reassurance we look for, is that it will be as painless as possible. Then look no further than SMILES they provide that and more.read moreMichelle Georgina D.09:45 06 Apr 24I always go to Smiles in Swords to Geenan Alrubae.She always takes care of... me extremely well and keeps my smile healthy.The reception staff are very helpful and friendly too.I would highly recommend.read moreFidelma T.18:50 28 Mar 24Dr Denny David was wonderful. So patient and put me at ease immediately.... Would highly recommend him. Thank youread moreStephen M.17:24 24 Mar 24Marie M.13:29 22 Mar 24My brother, who is in a wheelchair, visited Smiles with me yesterday. All... the staff were very helpful to us. The dentist, Mustafa, was very kind and patient with Colm who was unfamiliar with today’s technology and procedures.Wheelchair access to the Clinic is also excellent. Thank you to a great team.read moreNina12:03 18 Mar 24I’ve been going to Smiles in swords for a few years for general cleaning... twice a year and seen several dentists all of which have been so nice. The receptionists are always lovely and helpful making sure they can accommodate the times l am available. When l found out l needed to get some fillings redone my latest dentist Dr Ernesto was brilliant, keeping me calm and relaxed when l had to do the filling and get anaesthetic for the first time. No pain afterwards so very pleased!read morelorraine K.08:47 16 Mar 24I just had an appointment with the greatest dentist ever, I normally hate... going to the DENTISTS but I was in so such pain I had to go. Denny David the dentist I saw was so nice, he talked me through my treatment, he was so gentle, professional and calming. I will definitely book with him again. Thank you Dennyread moreSarah M.11:20 10 Mar 24Great dental practice. Geena has been looking after me for the past number... of years. Geena is warm and friendly, she explains everything as she goes along and always does a fantastic job!!read moreY M16:54 06 Mar 24Over all, the culstomer experience received from the business operation... team are very poor. Customer are handled rather than helped. This is a business that does not embrace and welcomes diversity and inclusion. I recommend people who are not willing to restricted by only the Irish culture, do not choose this Clinc. You can only do what you are told. It’s an interesting way of managing a business after all.I received a call from the receptionist a few months later after I booked my appointment. The administrator demanding me to pay for a deposit which normally was charged at the point of making appointment. I asked to check my bank records first in case I was overcharged. She didn’t care and wasn’t interested in what I had said at all, and would not let me say a more words. When I insisted finishing what I had to say, she started to accuse me for shouting.l made her aware that she needed to watch out for her poor telephone manners. She handed up on me. I called back and requested to spoke to her manager, not only her manager was not available, she handled up on me straight away. I called again, asked her why I am not allowing to talk, that was it a monologue, she handed up on me again. Then she don’t pick up the call again.I am not sure this is a scam call or this Clinc just have a very poor skilled staff. It’s a very unpleasant and upsetting experience that I had with this Clinc. I am consider to move dentist after this.Then the manager called me, she was good at listening to me but she said that the way customers speak to receptionists has to comply to her business rules, which is mainly based on Irish culture.When customers is mistreated, if they sound tiny bit frustrated, they will be “ marked” as shouting. And this behaviour is not acceptable to them. So I was in the wrong when I was shocked by the bad telephone manners, and in order to make myself heard, I have to comply to their rules and behave like a good Irish person, than I am deserving to be heard. If I don’t sound like a happy customer, then what ever I said, I was shouting.I ask her to cancel the appointment and I will never attend the service again. As the receptionist behaves as a bully, now I understand that’s because the manager endorses the behaviour.I raised my concerns that there seemed no room for diversity and inclusion of other cultures, she started to handle me again restating their policies and I didn’t fit into the way their good customer should behave. I emphasised the policy means the Irish way or no way. Nonetheless people speaking a second languages and coming from a different culture background, but it not her concern. I was wrong because I didn’t react the way she thinks I should.I was demanded to do what I was told and had no right to check my bank balance first before I make another payment. They looked after their profit while customer just had to hope for the best that they are honest. I recommend that anyone who dislike being disrespected and mistreated , this is not a good clinic for you to start letting them look after your dental health. Otherwise there will be no more smile dental experience for you.read moreCaragh D.12:37 16 Jan 24Lovely staff! Dentist Maria was extremely helpful and explained everything... perfectly. Would recommendread moreCC B.19:48 02 Jan 24They have more than one dentist but the one I saw was terrible. As a... patient who has some apprehension with drills and scraping on my teeth , I was a little nervous. When i displayed discomfort during a cleaning , the dentist tried to tell me what he was doing couldn't be causing any pain whatsoever. Even though my reaction was an involuntary reflex reaction to have sensitive teeth being scraped . The dentist became argumentative and suggested I consider ending the procedure if i continued displaying i was in pain. I was absolutely astounded that a dentist would tell me I was overreacting to a procedure and I wasn't feeling what I was telling him I was feeling. I never went back and would suggest if you have sensitive teeth or are just nervous around dentistry , avoid this place at all costs .read moredaniela G.20:31 04 Dec 23Had an emergency with front tooth, had been trying different places but no... one could help me with the emergency. I rang smiles dental sworda and the lovely staff were able to give me an appontment in the spot, dentist was excelent, excellent service and reasonably priced. I will come back. Thanks!read moreElen P.06:26 26 Nov 23They were brilliant in my case. I love the treatment.Marina R.14:28 17 Nov 23Bright, clean, modern premises. Friendly, efficient and knowledgeable... service.read moreSandra D.14:33 14 Nov 23Efficient and gentle cleaning and checkup helped ease anxiety. None of... the lectures I usually get in other practices about spotty attendance for checkups was also welcome!read moreJoe A13:31 18 Oct 23Great service as always. Staff all lovely and friendly and helpful as... always!read moreJason17:10 13 Sep 23Only dentist that would help me in my area, a bit pricey compared to... other places, but Gina the dentist was good in seeing me to try to help.I went in with a hole in my back tooth (molar) and I was in a lot of pain, I asked for whatever treatment there is that will stop the pain, I was told that I would be getting root treatment, and in 2 stages. Great i said, I'll do that,We started, no surface anaesthetic used, just straight in with the needle, painful.Then the drilling start, I was in a lot of pain, I already said before it start that i require more anaesthetic than usual as the medication I am on counteracts it. I got one vile, my last dentist, who was closed unfortunately, used 8 viles as he knew that it wouldn't be effective otherwise. And I felt very little with him, but not this time with this dentist.We finished, and she said I put in a temporary filling, there is a 50/50 chance it might work and might not, I thought, hang on, you said you would do root treatment, not a filling as i wanted the pain gone!! That was not all, she also drilled my pre molar and at the top and it had a temporary filling to. I didn't want that at all.. there was no decay, just some enamel had worn away but it was not causing any pain.20 minutes after the procedure and on my way home the pain kicked in.. way worse than before, and not only that but it was the pre molar she had drilled that I did not want any work on that was hurting me a lot.My wife rang them, told them my situation and how much pain I was in, Neve called me back and never helped.. I went to dame street dental, they examined me, took x-rays.. something swords should have done before carrying out work, and told me the issue, the pre molar had been drilled in too far that it was hitting the nerve, and my molar was just beyond saving now as it was also drilled too far down.. I was charged €140 by swords to ruin two teeth that I have now lost. Dame street dental will send by email, my x-rays, before and after pictures of the work that was done in swords and the damage that was done as shown in the x-rays.I will be wanting my money back, and compensation for the 4 days of even more pain that I did not need to go through at all if the work that was suppose to happen had happened.It was a terrible experience, and even when I said it was hurting during the procedure I was just told it's ok it's just pressing the filling against the nerve.. what!?! I shouldn't feel it at all, and not to mention I didn't want what was getting done. Thanks to all this i am going to suffer the loss of 2 very important teeth.read morePaul Kennedy D.15:42 06 Sep 23patrik S.18:38 24 Aug 23Was there recently after my girlfriend had a major tooth emergency. I've... the phone the lady was very pleasant and understanding offering solutions to the situation before the visit. We got moved to an earliler appointment which also helped us in a major way and in the day everyone was very accomodating as well and the very professional dentist who gave us amazing treatment. Can't recommend enoughread moreValerie G.15:37 07 Jul 23So happy I went to Smiles Dental Swords. The staff are so friendly and... very helpful. My dentist (Denis) Put me at ease and was brilliant.read moreAnn S.12:33 02 Jul 23Cian B.16:05 26 Jun 23Carlito F.21:38 25 Jun 23Nice and cleanD K19:40 29 May 23Very happy with results of implants with Dr Liam Ó Sullivan. Good... communicator and a highly skilled practitioner.read more
Smiles Dental Swords Price List
General Dentistry PricelistKids Pricelist
Specialist Orthodontist Pricelist
Facial Aesthetics Pricelist
Every smile deserves a plan
Save on routine care all year round with Smiles Dental Plan.Find out more
Medical Cards
Smiles Dental are no longer part of the Medical Card Scheme.General Dentistry
Routine Exam | ||
Exam, diagnosis and treatment plan | €60 |
Prescription | ||
With exam | Free |
X-Rays | ||
Small | €19 | |
Large (OPG) | €73 | |
Ceph X-rays | €121 | |
Referral X-rays | €104 | |
CBCT scan | €73 | |
CBCT out patients | From €110 |
Dental Hygiene | ||
Hygienist (per visit)* ** | From €94 | |
Dentist (per visit)* | €94 |
Fillings | From | |
White filling (composite) | €152 | |
Silver filling | €127 | |
Composite restoration/inlay/onlay | €681 | |
Gold or ceramic Aestetic restoration/inlay/onlay | €818 |
Root Canal Treatment | ||
Front teeth | €537 | |
Pre-molar | €642 | |
Molar | €701 |
Re-treatment Root Canal Treatment ** | ||
Incisors and canines | €518 | |
Pre-molar | €635 | |
Molar | €674 |
Tooth Extraction | From | |
Routine extraction | €126 | |
Surgical extraction** | €330 |
Dentures | From | |
Acrylic denture | €686 | |
Metal denture | €686 | |
Partial denture | €686 | |
Full denture | €686 |
Veneers | From | |
Single veneer | €1,664 | |
Composite veneers | €917 |
Crowns | ||
Core/Post (if needed) | €264 | |
Porcelain crown (fused to metal) | €949 | |
Zirconia crown | €1,050 |
Bridges** | From | |
Fixed bridge | €874 |
Teeth Whitening | ||
Smiles at home whitening kit* | €390 | |
Smiles at home whitening kit refills | €130 | |
Zoom whitening (Exam, treatment, top – ups)* ** | €726 | |
Enlighten whitening* ** | €724 |
Nervous Patient Consultation** | ||
Consultation | €174 | |
Sedation | €381 |
Oral Surgery** | ||
Consultation | €229 | |
Surgical extraction with specialist | €238 |
Dental Implants** | ||
Consultation | €85 | |
Single implant | From €1,965 | |
Implant crown | From €1,215 |
Orthodontics** | From | |
Fixed braces (kids) | €4,281 | |
Fixed braces (adults) | €2,436 | |
Invisalign® | €5,410 | |
Invisalign® Go | €4,889 | |
Six Month Smiles® | €3,367 |
* Must have had an exam with a Smiles Dental dentist within the last 12 months.
** Treatment available in certain clinics only. Prices may vary nationwide, please contact your local Smiles Dental clinic for more information.
Smiles Kids Treatments
Kids routine exam (0-16) | €40 | |
Scale & Polish | €43 | |
Fissure sealants | €50 | |
Tooth extraction (small/large) | €97 | |
Fillings (white/silver) | From €86 | |
Space maintainers | €149 |
Specialist Orthodontist Pricelist
Consultation | ||
Full consultation adults** | €135 | |
Full consultation children (under 18)** | €103 |
Children (under 18) | From | |
Early treatment | €1,321 | |
Fixed Braces (Damon®) – one arch | €3,823 | |
Fixed Braces (Damon®) – both arches | €5,147 | |
Functional appliance and full fixed braces | €6,618 |
Adults | From | |
Fixed (Damon®) – one arch | €4,125 | |
Fixed braces (Damon®) – both arches | €5,531 | |
Ceramic braces – extra cost per arch | €444 |
Select clinics only | From | |
Invisalign® Lite (14 aligners) | €4,668 | |
Invisalign® Full | €5,410 | |
Invisalign® Teen | €3,205 | |
Invisalign® Lingual Braces | €6,915 | |
Invisalign® Go | €4,889 | |
6 Months Smiles – one arch | €2,787 | |
6 Months Smiles – both arches | €4,125 | |
Cfast Braces – one arch | €2,787 | |
Cfast Braces – both arches | €4,125 |
** Treatment available in certain clinics only. Prices may vary nationwide, please contact your local Smiles Dental clinic for more information.
Facial Aesthetics Pricelist
Filler Pricing | ||
0.7ml | €388 | |
1.0ml | €426 | |
Every extra 1ml | €388 | |
Proposed Botox Pricing | ||
1 Areas | €283 | |
2 Areas | €426 | |
3 Areas | €495 |
- Next Reviewsbiji T.12:09 03 Sep 24Mark D.12:15 25 Aug 24great team & friendly service, very happy with my checkup thanksCeline C.14:53 10 Aug 24I have attended Dr Dennis Ryan for years and he is a magician at fixing... broken teeth, highly recommendread moreNiamh L.22:29 31 Jul 24I made an appointment for a PRSI scale and polish weeks in advance and I... spoke on the phone with someone to pay my €15 deposit to secure my booking and all my details were noted and confirmed. I then arrived to my appointment a few weeks later and the woman at the front desk said she had no details of my booking. She told me because I changed my mobile number they were unable to ring me to get my deposit from me (which I already had paid) she then tried to convince me that cause because my number was changed and they were unable to contact me that this was why there were no details of the booking. If they were trying to ring me and could not get through, why couldn’t they have emailed me?? The woman beside her also said that my PRSI was approved by the lady I was engaging with which means she was the one who did not do her job and she did not own up to her mistake. I was extremely annoyed over this and my time was completely wasted. I will never set foot in a smiles dental clinic again. The man beside me who was checking in also said he had issues with a filling that was put in and that the dentist made things worse so I would strongly advise people to avoid the Smiles dental chain.read moreahmed A.14:37 27 Jul 24Amazing Clinic ,Dr Genan is fantastic dentist , highly recommend the... clinic , amazing staffread moreNicola M.09:23 25 Jul 24From the moment we contacted Smiles Swords we had a positive experience.... The receptionist was so friendly and helpful and we were seen on the same day even though it was a Saturday. The dentist, Dr Mustafa, was extremely professional and I felt confident I was in capable and experienced hands. Many thanks.read moreŻaneta G.12:34 18 Jul 24I highly recommend this place. Professional helpful and kind people. Can’t... imagine better place. They helped me several times already and I always leave with a smile . Thank you guys!read moreAzeez Ayinde D.17:17 16 Jul 24Great and very professionalFiona S.08:40 08 Jun 24Dr Ernesto is really nice and helpful. I'm a bit nervous at the dentist... but he always puts me at ease. Would highly recommend Smiles!read moreGareth F.11:51 24 May 245 stars, cant fault them, especially as a nervous patient. thank you.Nicole & C.12:26 23 May 24Lesley Ann and Sandra were very friendly and put me at ease!Ciara D.16:57 20 May 24Fantastic service, very friendly staff. Highly recommendChristijan T.15:47 20 May 24Professional friendly staff.LaVidaModernaDeR “.15:46 20 May 24Erika K.15:45 20 May 24egle Z.15:43 20 May 24Lovely clinic and friendly staff. Keep up good work.Deirdre F.13:17 18 May 24Nikoletta P.13:09 18 May 24I am attending dr Geenan for dental treatments when needed, also my check... ups became regular under her care too . She is the queen of injections and a brilliant dentist. Very thorough and super kind.read moreTara G.20:12 14 May 24Went to see Denis at Smiles Dental Swords and I was amazed at the results... after I chipped my front tooth. Denis is so lovely who will always recommend the best treatment.read moreEmrah I.19:09 14 May 24Today was my first visit there, definitely I will book again... ☺️..Staff is very helpful,kind and nice 👍 place is very clean 👌 they make me feel comfortable.. they didn't make me wait.. doctor Ernesto and his Team did very professional service 👏 with a lot of attention ⭐️⭐️⭐️⭐️⭐️⭐️⭐️read moreAndrew G.01:11 10 May 24Fantastic dental clinic, full of fantastic people. I have had more than 20... appointments here in the last 14 months, for a large range of issues. Nearly all have been with Dr Ernesto. He is truly amazing. So nice, so educated, so skilled, so considerate and polite, so thorough in his work. He is 10/10. I really feel lucky that I found Ernesto. Every single appointment with Ernesto was perfect. He gives so much of his time to explain things, he offers different options if they exist, and he talks with the patient about what is happening at every stage in the process. You can feel that he knows what he’s doing. This is a very comfortable feeling for the patient, and I would trust him to do anything to me. He is also very gentle. This makes a huge difference. The other staff at the clinic , all the dental nurses and receptionists, they are all lovely people. I chat with them all the time, they are all super helpful and just genuinely decent people. I would recommend this dentist surgery to everyone, especially Ernesto, and I hope to keep him as my dentist for many years to come. Thank you so much guys for everything ☺️read moreMary M.13:43 29 Apr 24Very helpful staff at Smiles Dental Swords. I've been attending this... practice for a number of years now and I always go to Dr. Dennis Ryan. He is an excellent dentist and always goes out of his way to make you feel reassured that he can do something to help. I've had various dental procedures with him and would highly recommend him.read moreLESLEY MC C.19:12 27 Apr 24Michelle H.20:41 18 Apr 24Naomi B.12:18 18 Apr 24I can’t say enough good about MustafaI got a root canalIt was deep and... complicatedI was almost asleepHis care and artistry amazed meDiligently finding solutionsread moreTina M.13:26 16 Apr 24Dentist Geena, We can not recommend her enough she is such an amazing... Dentist to me and my whole family. So friendly,kind Patient and extremely professional. The smiles experience is always such a positive one even with a nervous patient..Thanks to Geena and the Smiles Team..The best Dentist we have had as a family..read moreLisa Angela D.09:16 15 Apr 24No body likes to go to the dentist, but when we have to seek dental... treatment, it's always the reassurance we look for, is that it will be as painless as possible. Then look no further than SMILES they provide that and more.read moreMichelle Georgina D.09:45 06 Apr 24I always go to Smiles in Swords to Geenan Alrubae.She always takes care of... me extremely well and keeps my smile healthy.The reception staff are very helpful and friendly too.I would highly recommend.read moreFidelma T.18:50 28 Mar 24Dr Denny David was wonderful. So patient and put me at ease immediately.... Would highly recommend him. Thank youread moreStephen M.17:24 24 Mar 24Marie M.13:29 22 Mar 24My brother, who is in a wheelchair, visited Smiles with me yesterday. All... the staff were very helpful to us. The dentist, Mustafa, was very kind and patient with Colm who was unfamiliar with today’s technology and procedures.Wheelchair access to the Clinic is also excellent. Thank you to a great team.read moreNina12:03 18 Mar 24I’ve been going to Smiles in swords for a few years for general cleaning... twice a year and seen several dentists all of which have been so nice. The receptionists are always lovely and helpful making sure they can accommodate the times l am available. When l found out l needed to get some fillings redone my latest dentist Dr Ernesto was brilliant, keeping me calm and relaxed when l had to do the filling and get anaesthetic for the first time. No pain afterwards so very pleased!read morelorraine K.08:47 16 Mar 24I just had an appointment with the greatest dentist ever, I normally hate... going to the DENTISTS but I was in so such pain I had to go. Denny David the dentist I saw was so nice, he talked me through my treatment, he was so gentle, professional and calming. I will definitely book with him again. Thank you Dennyread moreSarah M.11:20 10 Mar 24Great dental practice. Geena has been looking after me for the past number... of years. Geena is warm and friendly, she explains everything as she goes along and always does a fantastic job!!read moreY M16:54 06 Mar 24Over all, the culstomer experience received from the business operation... team are very poor. Customer are handled rather than helped. This is a business that does not embrace and welcomes diversity and inclusion. I recommend people who are not willing to restricted by only the Irish culture, do not choose this Clinc. You can only do what you are told. It’s an interesting way of managing a business after all.I received a call from the receptionist a few months later after I booked my appointment. The administrator demanding me to pay for a deposit which normally was charged at the point of making appointment. I asked to check my bank records first in case I was overcharged. She didn’t care and wasn’t interested in what I had said at all, and would not let me say a more words. When I insisted finishing what I had to say, she started to accuse me for shouting.l made her aware that she needed to watch out for her poor telephone manners. She handed up on me. I called back and requested to spoke to her manager, not only her manager was not available, she handled up on me straight away. I called again, asked her why I am not allowing to talk, that was it a monologue, she handed up on me again. Then she don’t pick up the call again.I am not sure this is a scam call or this Clinc just have a very poor skilled staff. It’s a very unpleasant and upsetting experience that I had with this Clinc. I am consider to move dentist after this.Then the manager called me, she was good at listening to me but she said that the way customers speak to receptionists has to comply to her business rules, which is mainly based on Irish culture.When customers is mistreated, if they sound tiny bit frustrated, they will be “ marked” as shouting. And this behaviour is not acceptable to them. So I was in the wrong when I was shocked by the bad telephone manners, and in order to make myself heard, I have to comply to their rules and behave like a good Irish person, than I am deserving to be heard. If I don’t sound like a happy customer, then what ever I said, I was shouting.I ask her to cancel the appointment and I will never attend the service again. As the receptionist behaves as a bully, now I understand that’s because the manager endorses the behaviour.I raised my concerns that there seemed no room for diversity and inclusion of other cultures, she started to handle me again restating their policies and I didn’t fit into the way their good customer should behave. I emphasised the policy means the Irish way or no way. Nonetheless people speaking a second languages and coming from a different culture background, but it not her concern. I was wrong because I didn’t react the way she thinks I should.I was demanded to do what I was told and had no right to check my bank balance first before I make another payment. They looked after their profit while customer just had to hope for the best that they are honest. I recommend that anyone who dislike being disrespected and mistreated , this is not a good clinic for you to start letting them look after your dental health. Otherwise there will be no more smile dental experience for you.read moreCaragh D.12:37 16 Jan 24Lovely staff! Dentist Maria was extremely helpful and explained everything... perfectly. Would recommendread moreCC B.19:48 02 Jan 24They have more than one dentist but the one I saw was terrible. As a... patient who has some apprehension with drills and scraping on my teeth , I was a little nervous. When i displayed discomfort during a cleaning , the dentist tried to tell me what he was doing couldn't be causing any pain whatsoever. Even though my reaction was an involuntary reflex reaction to have sensitive teeth being scraped . The dentist became argumentative and suggested I consider ending the procedure if i continued displaying i was in pain. I was absolutely astounded that a dentist would tell me I was overreacting to a procedure and I wasn't feeling what I was telling him I was feeling. I never went back and would suggest if you have sensitive teeth or are just nervous around dentistry , avoid this place at all costs .read moredaniela G.20:31 04 Dec 23Had an emergency with front tooth, had been trying different places but no... one could help me with the emergency. I rang smiles dental sworda and the lovely staff were able to give me an appontment in the spot, dentist was excelent, excellent service and reasonably priced. I will come back. Thanks!read moreElen P.06:26 26 Nov 23They were brilliant in my case. I love the treatment.Marina R.14:28 17 Nov 23Bright, clean, modern premises. Friendly, efficient and knowledgeable... service.read moreSandra D.14:33 14 Nov 23Efficient and gentle cleaning and checkup helped ease anxiety. None of... the lectures I usually get in other practices about spotty attendance for checkups was also welcome!read moreJoe A13:31 18 Oct 23Great service as always. Staff all lovely and friendly and helpful as... always!read moreJason17:10 13 Sep 23Only dentist that would help me in my area, a bit pricey compared to... other places, but Gina the dentist was good in seeing me to try to help.I went in with a hole in my back tooth (molar) and I was in a lot of pain, I asked for whatever treatment there is that will stop the pain, I was told that I would be getting root treatment, and in 2 stages. Great i said, I'll do that,We started, no surface anaesthetic used, just straight in with the needle, painful.Then the drilling start, I was in a lot of pain, I already said before it start that i require more anaesthetic than usual as the medication I am on counteracts it. I got one vile, my last dentist, who was closed unfortunately, used 8 viles as he knew that it wouldn't be effective otherwise. And I felt very little with him, but not this time with this dentist.We finished, and she said I put in a temporary filling, there is a 50/50 chance it might work and might not, I thought, hang on, you said you would do root treatment, not a filling as i wanted the pain gone!! That was not all, she also drilled my pre molar and at the top and it had a temporary filling to. I didn't want that at all.. there was no decay, just some enamel had worn away but it was not causing any pain.20 minutes after the procedure and on my way home the pain kicked in.. way worse than before, and not only that but it was the pre molar she had drilled that I did not want any work on that was hurting me a lot.My wife rang them, told them my situation and how much pain I was in, Neve called me back and never helped.. I went to dame street dental, they examined me, took x-rays.. something swords should have done before carrying out work, and told me the issue, the pre molar had been drilled in too far that it was hitting the nerve, and my molar was just beyond saving now as it was also drilled too far down.. I was charged €140 by swords to ruin two teeth that I have now lost. Dame street dental will send by email, my x-rays, before and after pictures of the work that was done in swords and the damage that was done as shown in the x-rays.I will be wanting my money back, and compensation for the 4 days of even more pain that I did not need to go through at all if the work that was suppose to happen had happened.It was a terrible experience, and even when I said it was hurting during the procedure I was just told it's ok it's just pressing the filling against the nerve.. what!?! I shouldn't feel it at all, and not to mention I didn't want what was getting done. Thanks to all this i am going to suffer the loss of 2 very important teeth.read morePaul Kennedy D.15:42 06 Sep 23patrik S.18:38 24 Aug 23Was there recently after my girlfriend had a major tooth emergency. I've... the phone the lady was very pleasant and understanding offering solutions to the situation before the visit. We got moved to an earliler appointment which also helped us in a major way and in the day everyone was very accomodating as well and the very professional dentist who gave us amazing treatment. Can't recommend enoughread moreValerie G.15:37 07 Jul 23So happy I went to Smiles Dental Swords. The staff are so friendly and... very helpful. My dentist (Denis) Put me at ease and was brilliant.read moreAnn S.12:33 02 Jul 23Cian B.16:05 26 Jun 23Carlito F.21:38 25 Jun 23Nice and cleanD K19:40 29 May 23Very happy with results of implants with Dr Liam Ó Sullivan. Good... communicator and a highly skilled practitioner.read more
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Smiles Dental is a trading name of Xeon Dental Services Limited. Registered in Ireland. Registered number 391309.
Registered address: St Martins House, Waterloo Road, Ballsbridge, Dublin 4, Ireland.
Directors: Mark Allan – British, Gavin Beasley - Irish, Steven O’Brien - British.
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Smiles Dental is a trading name of Xeon Dental Services Limited. Registered in Ireland. Registered number 391309.
Registered address: St Martins House, Waterloo Road, Ballsbridge, Dublin 4, Ireland.
Directors: Mark Allan – British, Gavin Beasley - Irish, Steven O’Brien - British.
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